Privacy Policy

• Personal Information: Name, email address, phone number, date of birth, address, payment details, medical information relevant to spa treatments (e.g., allergies, pregnancy status)
• Non-Personal Information: Browser type and version, IP address, device information, website usage data (via cookies and analytics tools)

We use the information we collect to:

• Schedule and manage appointments
• Provide personalized spa treatments
• Send booking confirmations and reminders
• Process payments
• Respond to inquiries and feedback
• Improve our services and website
• Send marketing communications (with your consent)

We do not sell or rent your personal information. We may share it with:

• Service providers (e.g., payment processors, email marketing platforms)
• Legal authorities if required by law
• With your consent, in other specific instances
• SMS consent is not shared with third parties or affiliates.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Leela Eco Spa. This includes SMS messages for internal conversations and external communications. Message frequency varies. Message and data rates may apply. See our Privacy Policy at leelaecospa.ca/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Depending on your location, you may have the right to:

• Access the information we hold about you
• Request correction or deletion of your data
• Withdraw consent to our use of your data
• File a complaint with a data protection authority

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

We use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this policy, please contact us at:

Email: info@leelaecospa.com
Phone: (403) 258-3268

By texting Leela Eco Spa at (403) 258-3268, you agree to receive conversations (between employees) messages from Leela Eco Spa. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit our Privacy Policy page to see our Privacy Policy and for our Terms of Service.