We value the time of both our clients and our dedicated therapists. To ensure the smooth operation of our spa and out of respect for our therapists’ schedules, we have implemented the following cancellation policy:
Appointment Changes & Cancellations
Unpaid Balances:
Clients with outstanding balances due to appointment changes, cancellations, or no-shows will be unable to schedule appointments at any Leela Eco Spa location until their balance is settled.
We understand that emergencies and unforeseen circumstances may arise, and we will consider exceptions to this policy on a case-by-case basis. Our cancellation policy is in place to ensure that our therapists’ time is respected, as their schedules are reserved for specific services. We appreciate your understanding and cooperation in helping us maintain the high-quality service you expect from Leela Eco Spa.
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